B2B rate - Up to 25% OFF View offer details
Get up to 25% Discount on all hotel tariffs -CP/ EP/ AM/ MAP. 10 Days before booking
Validity : All days
No OFFER AVILABLE AT THIS TIME.
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- Overviews
- Amenities
- FAQ
The Phoenix Residency a newly build property of 30 rooms. In an 1 acre area with ample parking space for 30+ cars. We are proud to welcome you to our Phoenix Residency. Make Phoenix Residency your personal gateway to explore Shillong’s most mesmerizing Pine view and to have most memorable experience. Hotel is located just 1km from Laithmukhrah Bazaar, and 3kms from main Police Bazaar.
Highlighted Amenities
- Restaurant
Basic Facilities
- Dry Cleaning Service
- Smoking Rooms
- Intercom
- Power Backup
- Elevator/Lift
- Housekeeping
- Public Restrooms
- Torch
- Room Service
- Smoke Detector
- Telephone
- Attached Bathroom
- Newspaper
- Free Parking
- Private Entrance
- Free Wi-Fi
Transfers
- Paid Pickup/Drop
- Paid Shuttle Service
- Paid Airport Transfers
- Paid Bus Station Transfers
- Paid Railway Station Transfers
Food and Drinks
- Restaurant
- Dining Area
- Barbeque
- Cafe
Payment Services
- ATM
Safety and Security
- Emergency Exit Map
- CCTV
- Fire Extinguishers
- Safety and Security
- 24-hour Security
- 2 More
Media and technology
- Electrical Adapters
- Electrical Chargers
- TV
General Services
- Luggage Storage
- Concierge
- Multilingual Staff
- Luggage Assistance
- Ticket/Tour Assistance
- Bellboy Service
- Wake-up Call
- Electrical Sockets
Outdoor Activities and Sports
- Tours and Treks
- Vehicle Rentals
Common Area
- Reception
- Balcony/Terrace
- Seating Area
Business Center and Conferences
- Printer
- Conference Room
- Banquet
Other Facilities
- Broadband
- Dispensors for disinfectants
- Phone Network
- TV Area
- Fire Alarm
- Safety kit
- Security Guard
Frequently Asked Questions?
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Are pets allowed, and if so, what are the fees?
Some hotels are pet-friendly and allow guests to bring their furry companions along for an additional fee. It is important to check with us the hotel's pet policy and any associated fees beforehand.
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Do you have parking facilities, and is there a charge?
Hotels typically offer parking facilities, either on-site or nearby, with varying charges. Some hotels provide complimentary parking for guests, while others may charge a nightly fee.
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Is it valid on Diwali and Christmas season?
No, but we provide booking on discounted rates to SMIRA CLUB members.
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What amenities are included in the room?
Common room amenities include a television and toiletries. Suites or upgraded rooms may offer additional features.
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What categories of hotel do we get to stay?
Customer gets all 2-star and 3-star hotels in this policy. But we even provide discounted rates for 4-star and 5-star hotels.
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Is it mandatory to pay food charges?
Yes, it is mandatory to pay for food.
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Do we have to pay for extra bed?
customer No does not have to pay for extra bed.
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Can I cancel or modify my reservation, and is there a fee?
Hotel cancellation policies vary, but many offer free cancellation within a certain timeframe before the check-in date. Some reservations may be non-refundable or subject to a cancellation fee.
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Do you offer early check-in or late check-out?
Many hotels offer early check-in or late check-out for an additional fee, subject to availability. It is best to contact us to inquire about these options.
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What is check-in and check-out time?
Check-in time is usually between 12:00 PM and 01:00 PM, while check-out time is typically around 10:00 AM. However, these times may vary depending on the hotel's policy.
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Is Wi-Fi available, and is it free?
Most hotels offer Wi-Fi access to guests, with many providing it for free. However, some may charge a daily fee for premium or high-speed internet access.